Why Pointy-Headed Bankers Should Never Do Marketing

"The Fed is "checking a box," said Frank Eliason, the head of customer experience for Zeno Group and formerly head of global social media at Citigroup. " 'We were told we should be in social media.' This is the biggest mistake I see." Perhaps just like the Fed "was told" to lower rates to zero and print money 7 years ago, and realize in retrospect that all those "conspiracy theorists" who had slammed its policy as destructive and clueless, had been spot on."